Refund policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, only a store credit can be issued. We do not accept refunds or exchanges after the expiration of 90 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please send all returns to the following address:

ChiquiKids

118 Laburnum

San Antonio, TX 78209

To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.